Legal notice

Last updated: 07/08/2026

The information provided on the Scentroma website is intended to provide general information about our products, services, and business operations.

By accessing and using this website, you acknowledge and agree to the terms outlined in this Legal Notice.

1. Website Information

Scentroma makes reasonable efforts to ensure that information displayed on this website is accurate, complete, and up to date.

However, Scentroma does not guarantee that all website content, including:

  • Product descriptions.
  • Images.
  • Specifications.
  • Pricing information.
  • Availability information.

will always be free from errors, omissions, or changes.

Scentroma reserves the right to update, correct, or modify website information at any time without prior notice.

2. Product Information and Suitability

Scentroma supplies candle-making products, packaging solutions, and related accessories.

Customers acknowledge that product suitability may depend on individual applications, production methods, and intended use.

Customers are responsible for conducting their own testing and evaluation before using products for commercial production.

This includes, but is not limited to:

  • Candle performance testing.
  • Wax and wick compatibility testing.
  • Fragrance compatibility testing.
  • Product safety testing.

Scentroma provides product information and guidance where available but does not guarantee that products will achieve a customer's intended result unless specifically agreed in writing.

3. Manufacturing Variations

Scentroma works with manufacturing partners and suppliers to provide quality products.

Customers acknowledge that manufactured products may contain minor variations due to:

  • Material characteristics.
  • Production processes.
  • Manufacturing tolerances.
  • Lighting, photography, or screen display differences.

Such variations do not necessarily constitute product defects where they fall within acceptable industry standards.

4. Website Content and Intellectual Property

All content appearing on the Scentroma website, including but not limited to:

  • Logos.
  • Branding.
  • Product images.
  • Website design.
  • Text content.
  • Marketing materials.

is owned by or licensed to Scentroma.

Unauthorised copying, reproduction, modification, distribution, or commercial use of website content is prohibited.

Customers retain ownership of their own intellectual property, including artwork and branding materials provided for custom production.

Customers authorise Scentroma to use supplied materials only for the purpose of fulfilling approved orders.

5. External Links and Third-Party Services

The Scentroma website may contain links to third-party websites, services, or resources.

These links are provided for convenience only.

Scentroma does not control and is not responsible for:

  • Third-party website content.
  • Availability of external services.
  • Accuracy of third-party information.
  • Third-party policies or practices.

Customers should review the terms and policies of any third-party websites they access.

6. Supply Chain and Delivery Disclaimer

Scentroma operates through local and international supply chains.

While Scentroma takes reasonable steps to manage quality, production, and delivery processes, certain circumstances may be outside our control, including:

  • Manufacturing delays.
  • Freight delays.
  • Customs delays.
  • Port disruptions.
  • Supply chain interruptions.

Scentroma is not responsible for delays or impacts caused by circumstances outside our reasonable control.

7. Limitation of Liability

To the maximum extent permitted by law, Scentroma is not responsible for indirect, incidental, or consequential losses arising from:

  • Website use.
  • Product use.
  • Production outcomes.
  • Business decisions.
  • Supply delays.

Nothing in this Legal Notice excludes, restricts, or modifies rights available under Australian Consumer Law.

Where liability cannot legally be excluded, Scentroma's liability will be limited to the remedies available under applicable law.

8. Governing Law

This Legal Notice is governed by the laws of Victoria, Australia.

Any disputes relating to this Legal Notice or the use of the Scentroma website will be subject to the jurisdiction of the courts of Victoria, Australia.

9. Contact Information

Scentroma Group Pty Ltd

Phone number: 1300 795 776

Email: sales@scentroma.com.au

Address:

Unit 8, 2-6 Apollo Ct
Blackburn VIC 3130
Australia